Supplier Support
On this page, you can find guidance on SAP Ariba and other topics relating to purchasing. Watch the videos or click on the questions below to discover the respective answers.
Video tutorials
What is SAP Ariba
How to create a supplier standard Ariba account
How to create an Ariba standard account processing a purchase order
Email routing configuration in SAP Ariba accounts
How to configure the Ariba account
Supplier FAQ
Bidding Process
Sourcing events or RFX, are processes to collect information from suppliers (RFI), collect quotes (RFQ), collect business or service proposals (RFP), among others. Usually, as a result of these events a supplier is awarded a contract. In our company, sourcing events are handled via SAP Ariba. Please follow these instructions to participate in the sourcing event.
General Information - SAP Ariba
SAP Ariba, also known as weBuy within Boehringer Ingelheim, is an e-commerce solution that our company has selected as the preferred platform to transact with our suppliers. In most countries, we currently use this system to run and award sourcing events as a result of a bidding process, and to raise and route Purchase Orders to our suppliers. Boehringer Ingelheim does not use SAP Ariba to receive invoices from suppliers.
For detailed information on SAP Ariba please see this video.
Ariba Network offers two account types for suppliers. Standard accounts are free of charge, while Enterprise accounts entail fees. Unless you are offering a catalog to our organization on Ariba Network, you are not required to register an Enterprise account. For more information about the Ariba account types click here.
Please review the content in this link regarding your Ariba account configuration.
You can retrieve your Ariba account access details by following these instructions.
The Ariba Network ID (ANID) is your Ariba account unique identificator. You can find your ANID and your account type in your account settings, at the upper right side of the Ariba dashboard.
Follow the instructions in this deck.
Follow the instructions in this deck.
Follow the instructions in this video.
Invoice
Check the status of your invoice here.
Follow the instructions in this deck.
Purchase Orders
The Network Notifications section indicates which system notifications you would like to receive and allows you to designate which e-mail addresses you would like to send them to.
1. Click on "Notifications" under "Account Settings".
2. Switch to the "Network" tab.
3. You can enter up to 5 e-mail addresses per notification type. You must separate each address with a comma but NO space between the e-mails.
For detailed instructions please see this video.
If you are using SAP Ariba, please change your purchase order routing e-mail in your account configuration. More information here.
If you are not using SAP Ariba, reach out to your regular contact within Boehringer Ingelheim and advise on the e-mail change.
Follow the instructions in this video.